The More Things Change...

Submitted by Jean E. Gazis on Mon, 2008-06-30 21:19.

One of the last pieces of sales collateral I wrote when I worked for Ziff-Davis Central Ad Sales almost ten years ago (!) was about the need for continuous advertising and marketing during slow business periods, headlined Slow Times Call for Fast Action.

Fast forward to the current downturn, and – what do you know? – the very same advice turns up in The Entrepreneurial Mind blog on my Google Reader, linking to a newspaper article titled Don't ease up on marketing in these slow economic times.

I said: "Coasting is no way to win a race. During a period of slow sales, one of the first things you may be tempted to do is cut costs by reducing your advertising budget. It may seem like an obvious move, but it’s the wrong move... you can’t get something by doing nothing. When times are good, advertising is important. And when they’re not so good, it’s essential. A strong marketing program — selling to new customers, expanding into new markets, increasing ad spending — will solidify your customer base, take business away from less aggressive competitors, and position your business for future growth."

He says: "One of the expenses that entrepreneurs are tempted to cut back on is marketing. However, a weak economy is not the time to cut back on communicating with your existing and potential customers... With customers cutting back on their spending, small business owners must fight even more aggressively to maintain their revenues. That is why marketing and advertising become more important than ever."

I still think that was one of my best pieces. It's nice to see that it's as true as ever.

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